Terms & Conditions

Terms and Conditions for Aldan Lodge Motel

Payment Policy Credit card details are required to secure all reservations. Direct bookings are payable on the day of arrival. Agent bookings are payable when the booking becomes non-refundable, typically 2 days before the stay date. A 2% credit card surcharge applies to credit card transactions. Accounts must be settled on departure unless prior arrangements have been made. Overdue accounts are subject to interest at 2.5% per month and an administration fee of $50.00, plus any debt collection and/or legal fees incurred. ‘No Show’ bookings will be charged a minimum of one night’s stay.

Cancellation Policy Standard Bookings: Free cancellation if done more than 48 hours before the 2 PM check-in. Within 48 hours, 100% of the total booking amount is charged. Special conditions apply for discounted, non-refundable bookings. ‘No Show’: 100% cancellation fee applies. Group Bookings: Bookings Made Outside 30 Days: Free cancellation up to 30 days before arrival. Cancellation within 30 days incurs a fee of one night's stay for the whole group. Full payment is required 14 days before arrival and is non-refundable after this point. Up to 2 rooms can be cancelled without penalty between 30-14 days before arrival. Bookings Made Inside 30 Days: Free cancellation up to 14 days before arrival. Cancellation within 14 days incurs a fee of one night's stay for the whole group. Up to 2 rooms can be cancelled without penalty within this period. Bookings Made and Cancelled Within 14 Days: A cancellation fee of 50% of the first night’s stay applies. ‘No Show’: 100% of the first night’s stay is charged.

Child Policy Children under 2 years of age stay free of charge unless a separate bed or cot is required.