Terms & Conditions | |
Terms and Conditions for Aldan Lodge Motel | |
Payment Policy Credit card details are required to secure all reservations. Direct bookings are payable on the day of arrival. Agent bookings are payable when the booking becomes non-refundable, typically 2 days before the stay date. A 2% credit card surcharge applies to credit card transactions. Accounts must be settled on departure unless prior arrangements have been made. Overdue accounts are subject to interest at 2.5% per month and an administration fee of $50.00, plus any debt collection and/or legal fees incurred. ‘No Show’ bookings will be charged a minimum of one night’s stay. |
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Cancellation Policy Standard Bookings: Free cancellation if done more than 48 hours before the 2 PM check-in. Within 48 hours, 100% of the total booking amount is charged. Special conditions apply for discounted, non-refundable bookings. ‘No Show’: 100% cancellation fee applies. Group Bookings: Bookings Made Outside 30 Days: Free cancellation up to 30 days before arrival. Cancellation within 30 days incurs a fee of one night's stay for the whole group. Full payment is required 14 days before arrival and is non-refundable after this point. Up to 2 rooms can be cancelled without penalty between 30-14 days before arrival. Bookings Made Inside 30 Days: Free cancellation up to 14 days before arrival. Cancellation within 14 days incurs a fee of one night's stay for the whole group. Up to 2 rooms can be cancelled without penalty within this period. Bookings Made and Cancelled Within 14 Days: A cancellation fee of 50% of the first night’s stay applies. ‘No Show’: 100% of the first night’s stay is charged. |
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Child Policy Children under 2 years of age stay free of charge unless a separate bed or cot is required. |